Last updated: 9 November 2026
Who is responsible for your data
LES TERRES D’ICI, Eco-Farm du Long Fond SRL, Chaussée de Bruxelles 117, 1310 La Hulpe. Company number BE 0419.807.981.
For any questions regarding your data: contact@lesterresdici.farm or 02 653 80 15.
What data, why, on what basis
You write to us or call us
- Data: name, email address or phone number, message, and whatever you choose to tell us.
- Why: to reply to you.
- Legal basis: your request (pre-contractual measures) or our legitimate interest in replying to you.
You request a quote using the website form
- Data: occasion, preferred date, number of guests, room, catering option if applicable, name, email address, phone number (optional), message, site visit request, language, and the displayed estimate.
- Why: to prepare your quote, organise the visit and the event.
- Legal basis: pre-contractual measures taken at your request.
The request is saved in the website’s administration panel and in our contact database (see below), and sent by email to the team (event@lesterresdici.farm); you receive a copy of it by email. To limit abuse, the website keeps a fingerprint of your IP address (not the address itself) and the number of requests sent for one hour.
You book an event or a room
- Data: name, contact details, company, date, number of guests, preferences (including dietary requirements if provided).
- Why: to organise the event and invoice it.
- Legal basis: the contract, and our accounting obligations.
You book the Sunday brunch
- Data: name, phone number, email address, date, number of covers, notes.
- Why: to manage your booking (online bookings are handled via Zenchef).
- Legal basis: the contract.
Follow-up of your enquiries
- Data: name, email address, phone number, content of your enquiries (quote or contact form), related emails exchanged, the consent you gave (with the displayed text and date) and the history of our correspondence.
- Why: to answer your requests and ensure proper follow-up. After your event, you may receive a single email asking if you would like to leave a review on Google; it contains no advertising. We do not send you marketing offers.
- Legal basis: pre-contractual measures taken at your request, then the contract; for the review request, our legitimate interest (you may object to this at any time).
Team replies are tracked in this history using a tracking address: incoming emails pass through Vectelia’s relay, which forwards them to the website. The relay does not retain an email once delivered; if delivery fails, it retries for up to 72 hours, then deletes it.
We do not sell your data and do not use it for targeted advertising.
Who receives your data
Only the Terres d’Ici team and the service providers who assist our operations, bound by contract:
- Vectelia, on an OVH server located within the European Union: website hosting;
- Brevo: sending website emails (acknowledgments of receipt, copies of requests);
- Microsoft (Microsoft 365): email services;
- Zenchef: brunch bookings;
- our accountant, for invoicing;
- Vectelia, for website maintenance and the follow-up email relay;
- Google (Gemini), via Vectelia’s translation service: translation of the website’s page copy (no visitor data).
Some of these service providers may process data outside the European Union. In such cases, the transfer is governed by the safeguards provided by the GDPR (adequacy decision or standard contractual clauses).
How long we keep your data
- Enquiries and contact database: automatically deleted 24 months after the last activity (a request or message from you, an exchanged email), except for information that must be retained for a client (see below).
- Clients (events, room hire): for the duration of the relationship, then 7 years for accounting records.
- Brunch bookings: for the time necessary to manage them, within the Zenchef platform.
Cookies and external services
The website does not use audience measurement tools or advertising cookies. Its typefaces are hosted on its own server. Links to Google Maps, YouTube and Instagram open these services on their own platforms: nothing is loaded from them until you click.
Essential cookies, set by the website itself:
- tdi_consent: remembers your choice on the cookie banner, for 6 months;
- pll_language: remembers the website language, for 1 year.
External service, loaded only with your consent: online brunch booking (Sunday brunch page). The module is provided by Zenchef (Tablebooker). Once accepted, it loads from Zenchef’s servers and calls other services (Google Fonts, Sentry error monitoring, ipify IP address detection), which receive your IP address. Zenchef may also use its own cookies. Without your consent, you can book by phone or by email.
Other external service, loaded only with your consent: the estate presentation video (The estate in video page), provided by YouTube (Google). Once accepted, it loads from YouTube’s servers, which receive your IP address and may use their own cookies. Without your consent, a link allows you to watch it directly on YouTube.
You can change your choice at any time:
Your rights
You may request access to your data, have it rectified, erased, restrict its use, object to its processing, receive it in a commonly used format, and withdraw your consent at any time. Write to contact@lesterresdici.farm. We reply within one month.
If you believe that your rights are not being respected, you can lodge a complaint with the Data Protection Authority (www.autoriteprotectiondonnees.be).
Security
The website is served over HTTPS, kept up to date, backed up regularly, and access to the administration area is restricted to authorised personnel only, each with their own account.